Smarter UPS Preventive Maintenance Starts Here: Our Critical Power Supply Services
Critical Power Solutions: 24/7/365
With proactive uninterruptible power supply maintenance for all equipment makes and models since the 1980s, including top brands like Vertiv, Eaton, Schneider Electric, Mitsubishi, Toshiba, and more, DC Group brings all your complex UPS repair service needs under one roof for unparalleled efficiency.
Streamlined UPS System Maintenance
24/7/365 emergency assistance across the United States, Canada and Europe
Unmatched on-site response time for swift support.
Experienced pros with OEM-level software access to UPS units.
Complimentary UPS software for peak equipment performance and efficiency.
Largest inventory of UPS parts, including rare and OEM-discontinued components.
Any Make. Any Model. Any Year.
Our massive inventory and distribution network of UPS parts has helped make DC Group the #1 independent UPS maintenance and repair provider in North America. All critical power services are performed in compliance with IEEE standards, manufacturer recommendations and customer requirements.
- Vertiv (Emerson/Liebert/Chloride/Lorain)
- Eaton (Powerware/Exide/IPM/Best/Deltec)
- Schneider Electric (MGE/APC American Power Conversion/EPE)
- GE
- Mitsubishi
- Toshiba (Phillips)
- General Electric
- Gamatronic
- Staco
- Tripplite
- Cyberex
- Alpha
- Best Power
Single Contact. All-Inclusive Support.
Whether you have a single site or multiple locations, our single-point-of-contact approach and intuitive client software tools make coordination a breeze. That’s why we are the #1 independent provider of critical power testing and maintenance and emergency service.
PowerTools Suite™ – Power Management Made Simple
Advanced software tools for seamless communication and insights.
Unprecedented control over your UPS equipment’s performance.
Coordinated Services for Maximum Efficiency
Complimentary with any maintenance contracts.
Coordinated Services for Maximum Efficiency
Beyond UPS maintenance and repair service, we offer coordinated critical power solutions for data centers and facilities. Benefit from generator maintenance, HVAC support, ATS repair, and remote UPS battery monitoring. Looking to replace your UPS unit? Our access to multiple manufacturers ensures you get the best value for your UPS budget.
DC Group Provides UPS Maintenance and Emergency Repair for:
- UPS units (including rental during emergencies)
- Batteries: VRLA, wet cell
- Power distribution units (PDU)
- Maintenance bypass panels (MBP)
- Inverters and power rectifiers (DC Plant)
- Static transfer switches (STS)
- System control cabinets (SCC)
We Also Provide:
- Infrared thermography
- Circuit board repair and replacement
- Proactive replacement of UPS components such as batteries, capacitors and fans
- 24/7/365 emergency service
Discover the DC Group difference in critical power supply solutions.
We’re your quiet, reliable partner, dedicated to your success. Contact us today and let’s elevate your critical power management together.
Frequently Asked Questions
What are the different UPS service contract levels offered by DC Group?
We offer three tailored tiers:
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Full-Service (FS) Maintenance: Our most popular plan. It includes 24/7/365 emergency service, all parts and labor, and the PowerTools Suite™ at a fixed cost for easy budgeting.
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Preventive Maintenance (PM) Only: A proactive plan for routine inspections. It includes the PowerTools Suite™, with any emergency parts and labor billed at a preferred rate.
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Time and Materials (T&M): Ideal for non-contracted sites, providing expert service on an as-needed basis.
How much can I save on UPS maintenance with DC Group compared to the OEM?
On average, DC Group clients achieve 25% deeper cost savings compared to standard OEM service contracts. We achieve this through our massive proprietary parts inventory and high-density engineering routes, all while maintaining a 98% customer satisfaction rate.
Does DC Group service major brands like Eaton, Schneider, and Vertiv?
Yes. We have extensive experience with all major manufacturers. Because we maintain an extensive inventory of both new and rare OEM parts for Eaton, Schneider Electric, Toshiba, Mitsubishi, and Vertiv, we can often repair and return systems to service faster than the manufacturers themselves.
What are the benefits of switching to Lithium-Ion UPS solutions in 2026?
Lithium-Ion systems are rapidly becoming the data center standard. They offer a 40-60% smaller footprint, 60% lower weight, and a significantly longer lifespan—often lasting 10-15 years compared to the 3-5 years of traditional VRLA batteries. This leads to a much lower Total Cost of Ownership (TCO).
What is the PowerTools Suite™ and how does it help my facility?
The PowerTools Suite™ is our proprietary software designed to simplify power management. It includes:
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D-Tech™: For intelligent, hassle-free maintenance reporting and trend analysis.
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Site Sentry™: Secure, 24/7/365 remote monitoring that identifies faults before they cause downtime.
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SmartKey™: Gives our engineers OEM-level access to program and calibrate parameters without the OEM price tag.
Can I monitor my UPS units remotely?
Why is infrared thermography included in your supplementary services?
How quickly can DC Group respond to an emergency power outage?
We offer some of the fastest response times in North America with an average onsite response time of 1.95 hours. With a vast network of Field Service Engineers (FSEs) and local parts depots, we prioritize mission-critical data centers and healthcare facilities to ensure business continuity.
How many Fortune 500 companies trust DC Group?
Currently, over 40% of Fortune 500 companies rely on DC Group for their industrial uninterruptible power supply needs. Our ability to manage complex, multi-site portfolios with a single point of contact makes us the #1 trusted independent provider.