UPS Systems for Data Centers
DC Group, a leading Uninterruptible Power Supply (UPS) service provider, excels in providing essential UPS systems for data centers throughout North America and in Europe. Our expertise goes beyond maintaining UPS systems necessary for companies and data centers of all types, we also offer our customers remote monitoring of UPS systems including battery performance, emergency maintenance, and the ability to service and supply UPS parts, including those that are no longer in use.
Tailored Maintenance Solutions
Tired of multiple service providers for each brand of your UPS units? With our expert Field Service Engineers, DC Group is a one-stop service provider, maintaining every make and model of UPS manufactured since the 1980s. DC Group ensures you get the most value out of your UPS budget by self-performing all PMs and battery maintenance and not relying on the OEMs. Our tailored solutions are crafted to address the specific needs of data centers, offering multiple levels of coverage and providing a seamless and reliable power infrastructure.
Data Center Protection with Indispensable UPS Monitoring
Data centers, the core hubs of modern organizations, require exceptional protection. Any disruption to their operations can lead to serious consequences. UPS monitoring plays a crucial role in protecting data centers, operating as an essential bridge during power outages.
Our secure remote monitoring tool, SiteSentry™, extends beyond basic power protection, delivering an array of advanced features. SiteSentry is included with every service plan we offer for UPS systems for data centers. It enables remote monitoring of variables such as battery voltage and temperature, input voltage, load balances, and alarm response status updates. The customizable alerts allow you to track and adjust conditions in your data center for optimal equipment durability and performance. SiteSentry ensures your systems not only remain powered but also functioning at optimum efficiency over the long term, saving you headaches and your budget.
When you work with DC Group, you benefit from our decades of industry expertise, predictive maintenance features, and advanced remote monitoring capabilities. Our software provides the assurance that vital systems will persistently operate, maintaining resilience even in the event of power disruptions.
Expert Field Service Engineers
Our power professionals undergo comprehensive training to not only meet but surpass safety requirements in data centers and other critical power facilities. Our team of field service engineers is at your service 24/7, 365 days a year, prepared to handle your UPS needs wherever they arise. Rely on DC Group for exceptional expertise and unwavering reliability when it comes to UPS systems for data centers.
Get UPS Solutions for Data Centers
Call us now at 800.830.8958 or send us a message to start safeguarding your data center’s continuous power supply with the expertise of DC Group.
Frequently Asked Questions
Does DC Group service all UPS makes and models in a single data center?
Yes. DC Group is a “one-stop” service provider. Our Field Service Engineers (FSEs) are experts in maintaining every make and model of UPS manufactured since the 1980s. This eliminates the need for multiple service contracts for different brands like Eaton, Schneider, or Vertiv within the same facility.
Why should my data center use DC Group instead of the OEM for maintenance?
We self-perform all preventive maintenance (PM) and battery services rather than relying on OEMs. This allows us to offer more flexible, tailored coverage levels that maximize your budget while providing faster response times and independent expertise across your entire power infrastructure.
What standards do your engineers follow in mission-critical environments?
Our power professionals undergo rigorous training to surpass data center safety and technical requirements. All maintenance is performed according to IEEE standards and manufacturer recommendations to ensure zero downtime and total operational resilience.
What is Site Sentry™ and is it included in data center service plans?
Site Sentry™ is our secure remote monitoring tool, and it is included with every service plan for data center UPS systems. It provides 24/7/365 visibility into your power health, protecting the core hub of your organization from unexpected disruptions.
How does Site Sentry™ maintain data center firewall integrity?
Security is paramount for data centers. Site Sentry™ uses a secure proxy agent to monitor variables without breaching your firewall. It provides banking-level encryption and outbound-only communication, ensuring your network remains invisible to external threats.
What specific UPS variables can be monitored remotely?
Site Sentry™ tracks critical data points including battery voltage and temperature, input voltage, load balances, and real-time alarm response status. These customizable alerts allow you to adjust conditions for optimal equipment durability and performance.
What is the emergency response time for a data center outage?
DC Group provides 24/7/365 emergency support. With a vast network of engineers and local parts depots, we maintain an industry-leading average on-site response time of 1.95 hours in the U.S. to ensure your mission-critical operations stay online.
Can DC Group source parts for legacy data center UPS units?
Yes. We maintain the largest inventory of UPS parts in the industry, including obsolete and OEM-discontinued components. This allows us to service and supply parts for older systems that are no longer supported by the original manufacturer, extending the life of your assets.
How does predictive maintenance help my data center budget?
By utilizing our advanced monitoring and software, we provide predictive maintenance features that identify potential failure points before they occur. This allows data center managers to transition from reactive repairs to planned, proactive upgrades, saving significant costs over the long term.
How do I start a service plan for my data center?
You can safeguard your continuous power supply by calling us at 800.830.8958 or sending us a message through our website. Our team will help you evaluate your current infrastructure and craft a tailored maintenance solution that fits your specific data center needs.