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Schneider UPS Solutions

At DC Group, we provide single source, streamlined maintenance and emergency services for all UPS unit makes and models manufactured since the 1980s, including Schneider Electric (MGE/APC) units. Our Schneider UPS services keep your critical power units running without interruption.

We fill in the gap where the OEM drops the ball, ensuring you can maintain your UPS system for the long-term. The result is more efficient power management and smarter use of your critical power investment.

Assessment and Maintenance for Schneider UPS Units

Schneider Electric UPS Systems is a critical power industry leader serving the needs of small, medium, and large data centers. At DC Group, our extensive knowledge of Schneider’s uninterruptible power supply systems allows us to provide the assessment and maintenance services you need for your Schneider UPS units.

As part of our Schneider UPS service capabilities, we provide preventive maintenance for Schneider UPS equipment that enables managers of facilities to proactively identify potential areas of failure before they turn into more costly repair or replacement issues.

Parts for Your Schneider UPS Units

We own and operate the largest inventory of UPS parts (including obsolete and OEM-discontinued parts) in the industry. As a result, we can help you maximize your UPS investment and keep your equipment running strong.

The services we provide for Schneider UPS units are performed according to IEEE standards, recommendations from the manufacturer, and requirements or specifications provided by the customer.

Your One-Stop Shop for Schneider UPS Unit Services

At DC Group, we are your premier critical power supply service provider. Whether you are operating dozens of sites or only one site, our team can provide the vital maintenance services you need to preserve the uptime of your operations. Through a single point of contact and the assistance of various state-of-the-art client software tools, our team, including our UPS parts and field service engineers can serve all of your Schneider UPS service and maintenance needs.

Frequently Asked Questions

Does DC Group service all Schneider Electric UPS brands, including APC and MGE?
Yes. We provide comprehensive maintenance and emergency services for the entire Schneider Electric family, including legacy MGE and APC units. Whether your equipment was manufactured in the 1980s or is a modern high-density system, our engineers have the expertise to keep it running.
How does DC Group’s service compare to Schneider’s OEM maintenance?
We “fill the gap where the OEM drops the ball.” While OEMs may push for full system replacements on aging units, DC Group specializes in extending the life of your equipment. Our clients typically save 25% or more on maintenance while receiving faster response times and more flexible service terms.
Do your engineers have access to Schneider-specific diagnostic software?
Yes. Through our SmartKey™ tool, our engineers have unprecedented access to UPS “operating systems” at the OEM level. This allows us to program, calibrate, and troubleshoot Schneider units with the same precision as the manufacturer, but without the high OEM price tag.
Can you source parts for obsolete or discontinued Schneider/MGE UPS models?

Absolutely. We maintain the largest inventory of UPS parts in the industry, including a massive stock of hard-to-find and discontinued Schneider and MGE components. We can often repair systems that the OEM no longer supports.

What is the average emergency response time for a Schneider UPS failure?

In the U.S., our average on-site response time is just 1.95 hours. Because we own and operate our own parts inventory and distribution network, our Field Service Engineers (FSEs) arrive with the correct parts in hand to minimize your downtime.

What is included in a Schneider UPS preventative maintenance (PM) visit?

Our PM services are performed according to IEEE standards and manufacturer recommendations. We conduct thorough physical inspections, thermal scans (infrared thermography), battery health checks, and firmware evaluations to proactively identify potential failure points before they cause an outage.

Can I monitor my Schneider UPS units remotely through DC Group?

Yes. Any Schneider unit with a standard SNMP card can be integrated into our Site Sentry™ remote monitoring platform. Site Sentry™ provides 24/7/365 banking-level secure monitoring and sends instant alerts to your phone or email if a fault is detected.

How does D-Tech™ help with my Schneider UPS budgeting?

D-Tech™ stores all maintenance data for your Schneider units in an interactive database. This allows you to perform trend analysis and forecast replacement needs (like capacitors, fans, or batteries) up to 10 years into the future, making capital expenditure planning effortless.

Can you manage multiple Schneider UPS sites through a single contract?

Yes. We specialize in managing complex, multi-site portfolios across North America and Europe. You will have a single point of contact and a unified dashboard for all your Schneider, Eaton, or Vertiv units, streamlining your administrative and maintenance workflows.

Do you provide Lithium-ion battery upgrades for Schneider UPS systems?

Yes. If you are looking to modernize your Schneider infrastructure, we provide expert guidance and installation for Lithium-ion upgrades. These systems offer a 40-60% smaller footprint and significantly longer lifespans compared to traditional VRLA batteries.