Vertiv UPS Solutions
At DC Group, we have your critical power needs covered, with high quality, efficient maintenance and emergency services that address the operational needs of UPS units of all makes and models manufactured since the 1980s. This includes Vertiv UPS units. The Vertiv UPS services our team offers are designed to keep your critical power systems in a constant state of operational readiness and avoid downtime.
When OEMs are no longer available to service your UPS equipment, we step in and provide the UPS maintenance and other services you need to keep your critical power systems operational and reliable. The Vertiv UPS solutions we offer help ensure the investment you are making in your critical and backup power system is optimally efficient and cost-effective.
Assessment and Maintenance for Vertiv UPS Units
Vertiv UPS units have been one of the leading critical power solutions used by many organizations over the years. At DC Group, we offer our considerable experience and technical know-how to deliver the UPS inspection and maintenance services you need for your Vertiv UPS equipment.
Our Vertiv UPS service options include preventative maintenance for Vertiv critical power supply units, giving facility managers data they need promptly to implement effective solutions for UPS system issues before they turn into more costly repair or replacement needs.
Parts for Your Vertiv UPS Units
We have all the parts you need to properly service your Vertiv UPS units. With access to the largest inventory of UPS parts in the industry – including obsolete and OEM-discontinued parts – we are your premier source when you need repair or replacement work done on Vertiv UPS units. Our goal is to restore the optimal functionality and promote the maximum longevity of your Vertiv UPS system.
Frequently Asked Questions
Does DC Group service legacy Liebert UPS units?
How does DC Group’s Vertiv maintenance compare to the OEM?
We provide a high-quality, efficient alternative to Vertiv’s factory service. Our clients typically realize 25% deeper cost savings while benefiting from faster emergency response times (1.95 hours average in the U.S.) and more flexible, multi-vendor contract terms.
What is included in a Vertiv UPS preventative maintenance (PM) visit?
Our PM services involve a rigorous inspection of all internal components, including capacitors, fans, and logic boards. We follow IEEE standards and manufacturer recommendations to provide you with the data needed to resolve minor issues before they become costly failures.
Can you source parts for obsolete Vertiv or Liebert UPS units?
Absolutely. DC Group maintains the largest inventory of UPS parts in the industry. This includes a massive stock of OEM-discontinued and obsolete Vertiv components, allowing us to restore functionality to systems that others may claim are unrepairable.
Are your Vertiv replacement parts reliable?
Yes. Every part in our “powerhouse of parts” undergoes strict quality testing. Our goal is to maximize the longevity of your Vertiv system, ensuring that even refurbished or rare components meet the high performance standards required for data center operations.
Does DC Group use specialized software to service Vertiv equipment?
We utilize SmartKey™, a proprietary tool that grants our engineers OEM-level access to Vertiv UPS “operating systems.” This enables us to program and calibrate parameters and manage alarms without the high costs typically associated with OEM-proprietary software.
Can I monitor my Vertiv UPS units remotely?
Yes. Through our Site Sentry™ software, you get 24/7/365 remote monitoring for an unlimited number of Vertiv units. It uses banking-level encryption and a secure proxy agent to protect your facility’s firewall while giving you real-time status alerts.
How can I forecast the maintenance budget for my Vertiv fleet?
Our D-Tech™ software stores all maintenance data for your Vertiv units in an interactive database. It allows you to track trends and predict your parts and battery replacement needs up to 10 years into the future.
Why should I trust DC Group with my Vertiv critical power infrastructure?
DC Group is the #1 trusted industrial UPS maintenance provider, serving over 25% of Fortune 500 companies. Our 98% customer satisfaction rate and extensive technical know-how make us the premier choice for organizations that cannot afford downtime.
How do I get an assessment for my Vertiv UPS units?
You can reach out to our team of “Power Pros” via our contact form or by calling 800.830.8958. We provide thorough site assessments to help you optimize your Vertiv investment and ensure your systems are always in a state of operational readiness.