Uninterruptible Power Supply (UPS) Emergency Service
Uptime is our business; we strive to prevent emergencies with your UPS units 24/7/365. Our team, innovative technology and more than three decades of experience all work together to stop downtime before it starts. From time to time, however, a UPS emergency happens. When it does, count on DC Group’s best-in-class emergency service. Your Site Sentry™ client software sends a text, email or call (your choice) if any part of your UPS unit is not performing within parameters. Your personal account manager is in constant contact with you from report to resolution, and an experienced engineer arrives on site quickly with all necessary components and software access.
Maximize Your UPS Investment with Obsolete and OEM-Discontinued UPS Parts
In addition to inverters, fans, capacitors and common “consumables,” we maintain a huge inventory of hard-to-find/obsolete components for clients who want to prolong the life of equipment no longer supported by the OEM. Our D-Tech™ software keeps you on track with proactive maintenance for all your parts, allowing you to see what your replacement needs will be 10 years into the future. This lets you plan your budget, as well as get the best possible performance for your investment. Talk to us about how you can extend the life of your equipment with the power parts you need.
Your dedicated account manager is available throughout any UPS emergency event. You’ll also receive progress updates by text, email or phone (your choice) through Site Sentry™. When service is complete, your engineer uploads a complete service report on the spot via D-Tech™. Find out more about our complimentary uninterruptible power supply software and how it helps us get you back to uptime in record time.