UPS Emergency Services

DC Group. For When It Matters Most.

Uptime is our business. We strive to prevent emergencies with your UPS units 24/7/365. Our dedicated team of professionals, the innovative technology we deploy, and more than three decades of experience, all work together to stop downtime before it starts.

Best-in-Class Emergency Service:

In the rare event of a UPS emergency, trust DC Group for prompt and reliable service. As our valued client, Site Sentry™ software keeps you informed – in real time – via text, email, or call if any UPS component performs outside parameters.

Dedicated Support:

Your personal account manager and experienced engineer remain in constant contact, ensuring a swift resolution with all necessary components and software access.

Immediate On-Site Response:

Our average yearly on-site response time in the U.S. is an impressive 2.35 hours, often quicker in major metro areas.

UPS Main Parts

Maximize Your Investment with Proactive Maintenance

Invest in proactive maintenance with our D-Tech™ software, ensuring you stop costly critical power events before they start. DC Group also maintains a vast inventory of hard-to-find/obsolete UPS components to prolong the life of equipment no longer supported by the OEM.

The PowerTools Suite

Emergency Service for All:

Not a client yet? No problem! Contact us anytime for emergency service at 1.800.838.7927 or through our website.