UPS Emergency Services

DC Group. For When It Matters Most.

Uptime is our business. We strive to prevent emergencies with your UPS units 24/7/365. Our dedicated team of professionals, the innovative technology we deploy, and more than three decades of experience, all work together to stop downtime before it starts.

Best-in-Class Emergency Service:

In the rare event of a UPS emergency, trust DC Group for prompt and reliable service. As our valued client, Site Sentry™ software keeps you informed – in real time – via text, email, or call if any UPS component performs outside parameters.

Dedicated Support:

Your personal account manager and experienced engineer remain in constant contact, ensuring a swift resolution with all necessary components and software access.

Immediate On-Site Response:

Our average yearly on-site response time in the U.S. is an impressive 2.35 hours, often quicker in major metro areas.


Maximize Your Investment with Proactive Maintenance

Invest in proactive maintenance with our D-Tech™ software, ensuring you stop costly critical power events before they start. DC Group also maintains a vast inventory of hard-to-find/obsolete UPS components to prolong the life of equipment no longer supported by the OEM.

The PowerTools Suite

Emergency Service for All:

Not a client yet? No problem! Contact us anytime for emergency service at 1.800.838.7927 or through our website.