D-Tech Login

800.838.7927

Site Sentry by DC Group

Site Sentry™: Secure UPS Power Monitoring Software

Here’s the hard truth: because today’s uninterruptible power supply units are software-driven, the risk of hacking is real – and the need to stay one step ahead is greater than ever.
Request a Demo
Green Outline

Fortunately, Site Sentry has got you covered, with the industry’s only secure remote UPS monitoring software.

  • Complimentary with your DC Group maintenance
  • Encryption and authentication of all data using the highest-level security protocol
  • Protection of your firewall integrity with a proxy agent.
  • Flawless 24/7 remote monitoring for all your backup power supply equipment.
  • Compatible with any make/model of modern UPS systems (with SNMP card)
View Demo Dashboard
Site Sentry by DC Group
Quote

98% Customer Satisfaction Rate

“Great company to work with. Always very diligent in their PM services, reports and scheduling.”
“Overall support is outstanding, scheduling and cost estimating rock!”
“DC Group is the best. The techs come in and do their jobs and leave. Never any issues with these guys. They are so good.”
“Just keep doing what you’re doing. Works great for me.”
“All members of the DC Group team have always been very professional and courteous, and flexible enough to meet changing schedules and requests.”
“The service tech always performs his work in a timely and safe manner.”
“The technicians are amazing.”

Get Alerts Instantly

Check Mark

Fully mobile-friendly UPS monitoring software for on-the-go viewing.

Check Mark

Receive instant alerts via text, email, or phone

Check Mark

Easily set up custom notifications for your entire team

Check Mark

Activate “vacation mode” when you’re out of the office

Stop downtime before it starts with Site Sentry’s 100% secure UPS monitoring software.

Site Sentry UPS monitoring software allows you to monitor from desktop, tablet, or phone. Get instant readings for unlimited UPS units on various critical parameters, including:

  • Load protected status
  • Percent load on UPS
  • Loads balanced
  • Inverter component failures
  • Battery failures
  • Battery capacity
  • UPS temperature alarm
  • Input and output voltages
  • Alarm response status updates
  • Other custom diagnostics results and alarms
Site Sentry Monitoring

Get in control with Site Sentry UPS monitoring software and ensure the safety of your UPS units.

Request a Demo

Frequently Asked Questions

How does Site Sentry™ maintain security without breaching our facility’s firewall?
Unlike traditional monitoring that requires opening inbound ports, Site Sentry™ uses a secure proxy agent. The SNMP protocol remains strictly internal to your network, communicating only between the proxy and your UPS units. It uses outbound-only SSL-encrypted communication to our secure data server, maintaining your firewall’s integrity.
Is Site Sentry™ protected against hacking and unauthorized commands?
Yes. Site Sentry™ is built on a banking-level encrypted platform. It is a “Read-Only” system, meaning it only translates SNMP-read commands. It prohibits “write” commands, making it impossible for an external actor to remotely shut down or change the state of your UPS equipment.
Do I need a specific manufacturer’s software to use Site Sentry™?

No. Site Sentry™ is brand-agnostic. While most OEMs can only support their own equipment, Site Sentry™ monitors all major makes and models (including Eaton, Schneider Electric, Toshiba, Mitsubishi, Vertiv, and more) on a single, unified platform, provided they have a standard SNMP card.

What specific UPS parameters can Site Sentry™ track in real-time?
You get instant, 24/7/365 readings for an unlimited number of units. Key parameters include load protected status, percent load on UPS, battery capacity, input/output voltages, battery failures, inverter component status, and internal UPS temperature.
How will I receive alerts if an issue is detected?

You can customize your notification preferences to receive instant alerts via text, email, or phone call. Site Sentry™ identifies subtle anomalies—like irregular voltage fluctuations or cooling inefficiencies—before they escalate into catastrophic failures.

Is there a mobile app for on-the-go monitoring?
Site Sentry™ is fully mobile-friendly. You can access your real-time dashboard from any desktop, tablet, or smartphone. We also offer a “vacation mode” so you can designate backup contacts to receive alerts while you are out of the office.
Is there an additional cost for Site Sentry™ remote monitoring?

Site Sentry™ is included as a complimentary feature of the PowerTools Suite™ with any DC Group preventative maintenance contract. It provides an extra layer of protection and data visibility at no additional cost to our contract clients.

Can Site Sentry™ help with my facility's budgeting and trend analysis?

Yes. When paired with our D-Tech™ reporting software, Site Sentry™ data is stored in an interactive database. This allows you to perform long-term trend analysis, helping you predict battery end-of-life and plan your capital expenditure (CapEx) for up to 10 years.

What happens when Site Sentry™ detects a critical alarm?
When a critical threshold is breached, our system not only alerts you but can also provide status updates on the alarm response. This ensures that both your team and our dedicated Field Service Engineers (FSEs) are aligned for a rapid 2.3-hour average emergency response.
Does Site Sentry™ support end-of-life (EOL) equipment?
Absolutely. We specialize in maintaining and monitoring EOL equipment that OEMs may no longer support. As long as your legacy units have network connectivity, Site Sentry™ can provide the same level of high-tech visibility as it does for modern units.