Steps to better UPS budgeting

Uninterruptible power supply (UPS) maintenance is a significant budget line item, but there are ways to make the most of your UPS backup budget.

1. Get proactive: The first step is understanding that proactive UPS maintenance is not optional; it’s essential to both developing a budget and preventing budget blowout due to unexpected equipment failure. Consider the cost of a run-until-failure approach with fans, as one example. Heat sinks can form and quickly destroy equipment, such as SCRs, IGBTs and power modules. Letting a single IGBT be destroyed by heat can cost upwards of $1,200 – all preventable by regular fan replacement.

Proactive parts replacement also helps equipment run more efficiently for lower utility bills and added savings. How do you stay on track? It’s easy! Your dedicated DC Group account manager is here to help you every step of the way.

2. Get the right tools for the job: D-Tech™ is part of DC Group’s proprietary PowerTools Suite™. This software is complimentary with your maintenance contract – it helps you do your job, and it helps us do ours. In fact, the PowerTools Suite is key to DC Group’s 100% service completion rate and lightning-fast on-site response time during an emergency.

D-Tech has everything you need to keep track of your UPS maintenance – including billing information, upcoming appointments and detailed information on equipment and all UPS components. The “Proactive Replacement” screen lets you plan for each component (as well as replacement of entire UPS units) 10 years into the future! D-Tech has a full-function app for mobile power management. See a full demo video of D-Tech here.

D-Tech Asset Management Software
D-Tech Proactive Replacement


D-Tech is unique in the industry in that it’s an interactive, searchable and actionable database that’s accessed at three points: by you (the client), by your account manager, and by your DC Group engineer. This means information is uploaded on the spot during a site visit, and communication is immediate and always up-to-date.

3. The power of parts! DC Group is an independent maintenance provider, which means we support all makes and models. It also means we support original equipment past the point where the OEM may have discontinued support, so you can make the most of your original UPS budget. How do we do this? We developed the single largest inventory of UPS parts in the industry – including OEM-discontinued and rare parts. We maintain every make and model of UPS unit built since the 1980s, and we keep it all going strong so you can replace when it makes sense for your budget vs. when the unit is no longer supported.

Here’s a recent example: A client was moving operations to a new facility. The construction company quoted him $100,000 for a new 10kVA unit. DC Group instead moved his current UPS (30kVA) and did a battery/capacitor/fan refresh – all for under $10K. This client saved 90% and ended up with a larger unit with tons of life left in it.

4. Go with the pros! Proactive budget planning includes an understanding of where an organization is headed, as well as its priorities for continuous operations. Is the business experiencing growth that will put a higher demand on UPS units? Is the organization planning on expanding and installing more UPS units? How resilient must the operation of the mission-critical system be, and what does the organization consider a fast response? An experienced account manager knows how to ask the right questions so your service is seamless and your planning is rock-solid for years to come.

At the same time, our experienced UPS engineers make sure service is done right the first time. We never subcontract; all service is performed by full engineer-employees who have a minimum of 5 years OEM or military UPS experience, and who receive ongoing training on all units at our state-of-the-art training facility.

Experience, insight, a massive parts inventory and our independent/expert service all add up. Get in touch to find out more about smarter power planning for your UPS budget!



What happens when the power goes out?

If you’ve ever wondered what happens during a critical power event, or how the power grid and your uninterruptible power supply (UPS) system interact, here’s a brief rundown. When the power fluctuates or fails, a functioning UPS system prevents loss, continues revenue generation and protects buildings, equipment and inventory. This graphic gives a visual representation … Read More

Holiday greetings from DC Group

Every year DC Group donates a percentage of profits to groups and causes around the country. This year we helped fund wildfire relief efforts in California, and also contributed to The Trust for Public Land, which purchases and protects land for park use by future generations. Later this month we’ll continue our annual tradition…Read More

Eliminate surprises with proactive uninterruptible power supply battery replacement

Battery failure is responsible for most instances of uninterruptible power supply (UPS) equipment downtime. These outages are largely predictable and preventable with the proper battery environment, proactive uninterruptible power supply battery replacement, and ongoing monitoring. What’s your UPS battery type? UPS systems can be powered by different types of batteries and each one has unique … Read More

Earth Month: The Green Advantage of Proactive Parts Replacement

Timely replacement of common uninterruptible power supply (UPS) components does more than prevent downtime, it keeps your equipment running at peak efficiency for lower utility bills and lower impact on the environment. It also significantly extends the life of your UPS unit, another win for the planet and your budget. Certain UPS components are subject … Read More

New Year’s critical power resolutions: From reactive to proactive

This is the year! It’s time to kick your “run until parts failure” approach to critical power maintenance and start reaping the rewards (and savings) of proactive planning. A proactive uninterruptible power supply (UPS) maintenance strategy saves money and prevents costly emergencies. Proactive service can also extend the operational life of UPS equipment by anywhere … Read More

Holiday greetings, holiday giving

This holiday season DC Group did something a little different – we donated our holiday marketing budget to recovery efforts in Puerto Rico. In doing so, we joined a group of companies that have partnered with first lady of Puerto Rico, Beatriz Rosselló, to help rebuild through her organization, Unidos por Puerto Rico (United for Puerto … Read More

Can your critical backup power be hacked?

When we talk about information security, most people think of personal information and stolen credit card numbers. Recently, the residents of Dallas, Texas started thinking about it in a whole new way when hackers set off every single emergency siren in the city for an entire hour. This was disturbing, perhaps a bit frightening, but … Read More

Surprising ways to save your uninterruptible power supply budget

If you’re in charge of critical power at your facility, you know that proper and proactive maintenance of uninterruptible power supply (UPS) equipment is crucial for reliable uptime. An experienced UPS service provider keeps you up and running 24/7/365. But the best service provider will also go one step further to deliver hidden savings that … Read More

New headquarters featured in Star Tribune

DC Group was featured on the front page of the Star Tribune’s business section June 9, 2016. The article, “New Headquarters Brings Attention to DC Group’s Success,” focuses on CEO Jon Frank’s dedication to the area of North Minneapolis, where DC Group was founded and Mr. Frank decided to expand. Read the full article here. … Read More