DC Group COVID-19 Response

DC Group is taking extra steps to ensure flawless continuity of service for clients. Regular maintenance and emergency services will continue as usual. Employees who do not need to be on site are working from home, while parts and other mission-critical staff will remain on the job at the Minneapolis, MN, headquarters. Increased sanitation, including multiple daily cleaning and disinfection, has been implemented.

“This is a challenging time that is evolving day by day,” CEO Jon Frank said. “We are taking steps to protect all employees. Field Service Engineers generally work solo, and they’re covered by standard-issue ARC flash suits and full helmets with face masks, so fortunately there are not a lot of extra steps or equipment needed to protect them or any clients they come in contact with. We will remain fully operational and assess the situation regularly with the appropriate federal, state and local officials.”

DC Group encourages clients with particular questions or needs to contact their regular account manager or call 1.800.838.7927 for emergency service.

 

Holiday Giving Update & Greeting

DC Group's holiday giving recipients this year included the 2019 Atlantic Hurricane Season Recovery Fund. This initiative of the Center for Disaster Philanthropy focuses efforts on: Support of vulnerable populations whose lives and livelihoods have been devastated by...

read more

2019 Client Satisfaction Survey Results for DC Group

We are pleased to present our 2019 client satisfaction survey results. Although results are very strong, at DC Group we never stop innovating to improve our client's experience, and to make our critical power services as efficient and responsive as they can be. A few...

read more

Steps to better UPS budgeting

Uninterruptible power supply (UPS) maintenance is a significant budget line item, but there are ways to make the most of your UPS backup budget. 1. Get proactive: The first step is understanding that proactive UPS maintenance is not optional; it’s essential to both...

read more

What happens when the power goes out?

If you've ever wondered what happens during a critical power event, or how the power grid and your uninterruptible power supply (UPS) system interact, here's a brief rundown. When the power fluctuates or fails, a functioning UPS system prevents loss, continues revenue...

read more

Holiday greetings from DC Group

  Every year DC Group donates a percentage of profits to groups and causes around the country. This year we helped fund wildfire relief efforts in California, and also contributed to The Trust for Public Land, which purchases and protects land for park use by...

read more

Holiday greetings, holiday giving

This holiday season DC Group did something a little different – we donated our holiday marketing budget to recovery efforts in Puerto Rico. In doing so, we joined a group of companies that have partnered with first lady of Puerto Rico, Beatriz Rosselló, to help...

read more