DC Group is taking extra steps to ensure flawless continuity of service for clients. Regular maintenance and emergency services will continue as usual. Employees who do not need to be on site are working from home, while parts and other mission-critical staff will remain on the job at the Minneapolis, MN, headquarters. Increased sanitation and mask requirements have been implemented. Additionally, CEO Jon Frank has installed a filtration system that is effective against COVID-19 and other pathogens.
“This is a challenging time that is evolving day by day,” CEO Jon Frank said. “We are taking steps to protect all employees. Field Service Engineers generally work solo, and they’re covered by standard-issue ARC flash suits and full helmets with face masks. We are making sure they follow all safety protocols when coming in contact with clients and facilities. Headquarters employees are working from home unless they are required on-site. We will remain fully operational and assess the situation regularly with the appropriate federal, state and local officials.”
DC Group encourages clients with particular questions or needs to contact their regular account manager or call 1.800.838.7927 for emergency service.