DC Group is North America’s trusted independent provider of uninterruptible power supply (UPS) service, and we take that trust seriously. Our highly trained critical power supply field service engineers (FSEs) have a minimum of seven years’ original equipment manufacturer (OEM) or industry-related experience. In fact, DC Group has the largest single-source fleet of OEM-trained or OEM-level FSEs in the industry. Additionally, more than 50% of FSEs have a military background.
We don’t just hire the right people at DC Group, we ensure that they continue to be the best in the business. Our headquarters in Minneapolis, Minnesota includes a state-of-the-art training area specifically for our critical power supply FSE team. There they receive continued rigorous training and testing on every make and model of UPS built since the 1980s – from the newest to the oldest UPS systems and components.
“The DC Group Difference” is our focus on keeping all your equipment going strong, versus a run-until-failure/replacement approach. We want you to be able to maximize your ROI on original critical power supply equipment that may have years of efficient performance left with the correct maintenance. By investing in our power pros, and our unique inventory of UPS parts, we deliver unbeatable service and value – and clients reward us with their loyalty every year.
Our customized training center is just part of the DC Group difference. We invite you to contact us to find out how we can bring value and savings to your critical power maintenance planning.