The Power Solution Company
The Solution
The details of DC Group’s solution to your organization’s requirements for a complete critical system service provider are offered throughout this response. DC Group will supply the service and technology to all your organization’s facilities in a timely manner with our expertly trained Field Service Engineers, Account Management, State-of-the-Art Technology and relationships of our suppliers.
DC Group will also provide the technology to include a secured website of DC Group’s exclusive E-SERVICE reports and our online invoicing. This will allow you at any time to know what equipment you have, what service needs to be completed, what service has already been completed and what you have been charged for service.
From a top-level view, DC Group’s Solution is based on significant differences that set us apart in the critical systems service industry. These differences will greatly benefit your organization and merit your consideration. With our ongoing focus on training, service and timeliness, some of these differences are:
- Critical system service as the main core of company business
- On going training of all certified Field Service Engineers on all brands of UPS and peripheral equipment
- Dedicated Account Manager to service your account
- Qualified Field Service Engineers to support your sites
- Reports that are easy to read and understand
- Fully functional and secure web-enabled reports and invoicing
- Consolidated invoicing for all services
DC Group is a North America service organization that provides critical power maintenance to data center, telecommunications, hospitals and all other companies that require uninterruptible power for their business to operate.