UPS Emergency Services
DC Group. For When It Matters Most.
Uptime is our business. We strive to prevent emergencies with your UPS units 24/7/365. Our dedicated team of technicians, the innovative technology we deploy, and more than three decades of experience, all work together to stop downtime before it starts.
Best-in-Class Emergency Service:
In the rare event of a UPS emergency, trust DC Group for prompt and reliable service. As our valued client, Site Sentry™ software keeps you informed – in real time – via text, email, or call if any UPS component performs outside parameters.
Dedicated Support:
Your personal account manager and experienced technician remain in constant contact, ensuring a swift resolution with all necessary components and software access.
Immediate On-Site Response:
Our average yearly on-site response time in Canada’s major metro areas is an impressive 2.35 hours, often quicker.
Maximize Your Investment with Proactive Maintenance
Invest in proactive maintenance with our D-Tech™ software, ensuring you stop costly critical power events before they start. DC Group also maintains a vast inventory of hard-to-find/obsolete UPS components to prolong the life of equipment no longer supported by the OEM.
Emergency Service for All:
Not a client yet? No problem! Contact us anytime for emergency service at 1-800-838-7927 or through our website.