DC Group delivers streamlined, one-stop maintenance and emergency service for every make and model of uninterruptible power supply (UPS) built since the 1980s, including Vertiv (Emerson/Liebert), Eaton (Powerware), Schneider Electric (MGE/APC), Mitsubishi, Toshiba, General Electric and many others. Today, DC Group is North America’s #1 independent uninterruptible power supply maintenance provider with service across the United States and Canada.
Where the OEM leaves off, DC Group steps in, maintaining your UPS equipment with the largest inventory of UPS parts (including obsolete and OEM-discontinued parts) in the industry. It all adds up to smarter power management and better use of your critical power budget. Get in touch to streamline and save. For immediate 24/7/365 emergency service any time, call 1.800.838.7927.
DC = Data Center
DC Group stands for Data Center Group. We specialize in mission-critical services for our data center clients across the U.S. and Canada. Discover what makes us the #1 trusted independent uninterruptible power supply maintenance provider.
Our field service engineers (FSEs) have a minimum of seven years of OEM or military UPS experience. Your personal account manager keeps you on a proactive track. Our Power Pros are the key to DC Group’s 100% service completion rate.
DC Group has the largest inventory of uninterruptible power supply parts in the industry – including obsolete and OEM-discontinued parts. This means you can keep your equipment going strong and make the most of your UPS investment.
Get someone to your site in record time, anywhere in the U.S. or Canada. Our unmatched parts inventory and experienced field service engineer team gives you the fastest response times in the industry during a UPS emergency.
The PowerTools Suite™
Discover the most advanced suite of power management software in the industry. Maximize the performance and efficiency of UPS equipment with this innovative technology, complimentary with every UPS maintenance plan.
Your Power Plan
Clients typically save 25% or more on uninterruptible power supply maintenance and emergency services when they switch to DC Group. Customize your contract and coordinate services for more savings. Discover the DC Group difference.
At DC Group we're known for our speedy response times across the U.S. and Canada. Here’s how we do it! First, our field service engineers (FSEs) are full employees, not contractors, and we have hired for a very high level of expertise in our FSE staff—we have more OEM and military experience in our fleet of field service engineers than any other independent service provider. Being employees means that our FSEs have full support and ongoing training at our state-of-the-art training facility. It also means they're accountable to a boss. We have FSEs in almost every major city, which has cut our average response time in major metro areas to a half hour (our average response time overall holds steady at 2.35 hours). Along with our FSEs, we have strategically located parts hubs. Having the correct parts on hand is crucial to resolving issues quickly, so we keep those parts hubs supplied with OEM-discontinued and rare components as well as the most commonly used and in-demand parts. Additionally, we have two main warehouse locations that manage critical power components inventory and keep everyone stocked up. This map shows the location and number of FSEs in green, parts hubs in orange...
When it comes to uninterruptible power supply (UPS), downtime is ground zero. As the seconds tick...
It’s About the Kids Every year we make a donation to important causes, and for 2021 we focused on advocacy and support for children. One of our donation recipients is a place called Crescent Cove, the Midwest’s first respite and hospice home for kids and young adults, and one of the few facilities of this kind in the nation. Today it is a place where children and families facing life-threatening health issues find joy, healing, and support. Learn more about their mission here. The Toys for Tots Annual Tradition Three teams of employees worked to collect a substantial haul of toys for the U.S. Marine’s annual “Toys for Tots” program. From their website, “Local campaigns are conducted annually in over 800 communities covering all 50 states, the District of Columbia, and Puerto Rico, and the Virgin Islands.” It looks like this was a banner year for toy collection! Find out how you can get involved next year here.