{"id":3083,"date":"2013-08-27T18:26:58","date_gmt":"2013-08-27T18:26:58","guid":{"rendered":"https:\/\/www.dc-group.com\/ca\/?p=3083"},"modified":"2023-11-09T17:31:24","modified_gmt":"2023-11-09T17:31:24","slug":"fast-forward-real-time-remote-monitoring","status":"publish","type":"post","link":"https:\/\/www.dc-group.com\/ca\/fast-forward-real-time-remote-monitoring\/","title":{"rendered":"Fast Forward: Real-time Remote Monitoring"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||40px||false|false&#8221; animation_style=&#8221;fade&#8221; animation_delay=&#8221;200ms&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Category (Dynamic)&#8221; module_class=&#8221;post-category&#8221; _builder_version=&#8221;4.21.2&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;15px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; filter_opacity__hover_enabled=&#8221;on|hover&#8221; filter_opacity__hover=&#8221;70%&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9jYXRlZ29yaWVzIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJsaW5rX3RvX3Rlcm1fcGFnZSI6Im9uIiwic2VwYXJhdG9yIjoiIHwgIiwiY2F0ZWdvcnlfdHlwZSI6ImNhdGVnb3J5In19@[\/et_pb_text][et_pb_text admin_label=&#8221;Title (Dynamic)&#8221; _builder_version=&#8221;4.23&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#12AD2B&#8221; text_font_size=&#8221;44px&#8221; text_line_height=&#8221;1.2em&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#28343C&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Back Button&#8221; module_class=&#8221;back-button&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/news\/\">News<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#EFF0F1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]DC Group is poised to release a real-time remote monitoring interface that will give clients 24\/7 access to status and operational information. The new portal will work seamlessly with D-Tech and feature:<\/p>\n<ul>\n<li>Real-time UPS status and operational statistics that can be organized, analyzed and downloaded<\/li>\n<li>Immediate notification of events and alarms<\/li>\n<li>Cross-platform support for nearly all equipment models and manufacturers<\/li>\n<li>Robust support for legacy equipment<\/li>\n<\/ul>\n<p>The portal is in development with an expected launch in the fall. \u201cWe\u2019ve always led the way with innovative offerings that help our customers do their jobs better,\u201d said Suresh Punna, Sr. Developer, \u201cthis is a big step forward, and we think people will be as impressed with this as they were with D-Tech when it first released.\u201d Stay tuned for updates![\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;50px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_nav prev_text=&#8221;Prev&#8221; next_text=&#8221;Next&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;||||||||&#8221; title_text_color=&#8221;#12AD2B&#8221; title_font_size=&#8221;20px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; title_text_color_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|hover&#8221; title_text_color__hover=&#8221;rgba(18,173,43,0.7)&#8221;][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore the advantages of fast-forwarding critical power management through real-time remote monitoring. Discover the power of advanced monitoring technologies.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" _builder_version=\"4.21.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" custom_padding=\"||40px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Category (Dynamic)\" module_class=\"post-category\" _builder_version=\"4.21.2\" _dynamic_attributes=\"content\" _module_preset=\"default\" text_font=\"|||on|||||\" text_font_size=\"15px\" custom_margin=\"||0px||false|false\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\" filter_opacity__hover_enabled=\"on|hover\" filter_opacity__hover=\"70%\"]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9jYXRlZ29yaWVzIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJsaW5rX3RvX3Rlcm1fcGFnZSI6Im9uIiwic2VwYXJhdG9yIjoiIHwgIiwiY2F0ZWdvcnlfdHlwZSI6ImNhdGVnb3J5In19@[\/et_pb_text][et_pb_text admin_label=\"Title (Dynamic)\" _builder_version=\"4.21.2\" _dynamic_attributes=\"content\" _module_preset=\"default\" text_font=\"|700|||||||\" text_text_color=\"#12AD2B\" text_font_size=\"44px\" text_line_height=\"1.2em\" global_colors_info=\"{}\"]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.21.2\" _module_preset=\"default\" background_color=\"#28343C\" custom_margin=\"0px||0px||false|false\" custom_padding=\"0px||0px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Back Button\" module_class=\"back-button\" _builder_version=\"4.21.2\" _module_preset=\"default\" background_layout=\"dark\" global_colors_info=\"{}\"]<\/p><p><a href=\"\/news-events\/\">News<\/a><\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.21.2\" _module_preset=\"default\" background_color=\"#EFF0F1\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.21.2\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><p>At DC Group we\u2019re known for our speedy response times across the U.S. and Canada. Here\u2019s how we do it!<\/p><p>First, our field service engineers (FSEs) are full employees, not contractors, and we have hired for a very high level of expertise in our FSE staff\u2014we have more OEM and military experience in our fleet of field service engineers than any other independent service provider. Being employees means that our FSEs have full support and ongoing training at our state-of-the-art training facility. It also means they\u2019re accountable to a boss.<\/p><p>We have FSEs in almost every major city, which has cut our average response time in major metro areas to a half hour (our average response time overall holds steady at 2.35 hours). Along with our FSEs, we have strategically located parts hubs. Having the correct parts on hand is crucial to resolving issues quickly, so we keep those parts hubs supplied with OEM-discontinued and rare components as well as the most commonly used and in-demand parts. Additionally, we have two main warehouse locations that manage critical power components inventory and keep everyone stocked up.<\/p><p>This map shows the location and number of FSEs in green, parts hubs in orange and our main warehouses in blue.<\/p><p><img class=\"aligncenter wp-image-1002\" src=\"https:\/\/www.dc-group.com\/ca\/wp-content\/uploads\/sites\/5\/2023\/08\/DCG-Post_Image-1200x990-1.png\" alt=\"\" width=\"600\" height=\"495\" \/><\/p><p>Batteries are involved in a high percentage of critical power events, and we are relentless about keeping all the most commonly used batteries in stock, including Enersys and CSB.<\/p><p>Have any questions about our response time, parts inventory system or FSE staff? Please <a href=\"\/contact\/\">get in touch<\/a>! We\u2019re always happy to talk about how we can bring you the best critical power maintenance service available.<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.21.2\" _module_preset=\"default\" custom_margin=\"0px||0px||false|false\" custom_padding=\"0px||0px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" custom_padding=\"50px||0px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_post_nav prev_text=\"Prev\" next_text=\"Next\" _builder_version=\"4.21.2\" _module_preset=\"default\" title_font=\"||||||||\" title_text_color=\"#12AD2B\" title_font_size=\"20px\" custom_margin=\"||0px||false|false\" custom_padding=\"||0px||false|false\" title_text_color_last_edited=\"off|desktop\" global_colors_info=\"{}\" title_text_color__hover_enabled=\"on|hover\" title_text_color__hover=\"rgba(18,173,43,0.7)\"][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-3083","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fast Forward: Real-time Remote Monitoring - DC Group<\/title>\n<meta name=\"description\" content=\"Explore the advantages of fast-forwarding critical power management through real-time remote monitoring. 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