{"id":3073,"date":"2013-08-27T18:23:46","date_gmt":"2013-08-27T18:23:46","guid":{"rendered":"https:\/\/www.dc-group.com\/ca\/?p=3073"},"modified":"2024-05-27T07:42:11","modified_gmt":"2024-05-27T12:42:11","slug":"a-closer-look-at-d-tech-intelligent-detection-improved-power-performance","status":"publish","type":"post","link":"https:\/\/www.dc-group.com\/ca\/a-closer-look-at-d-tech-intelligent-detection-improved-power-performance\/","title":{"rendered":"A Closer Look at D-Tech: Intelligent Detection, Improved Power Performance"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.21.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||40px||false|false” animation_style=”fade” animation_delay=”200ms” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Category (Dynamic)” module_class=”post-category” _builder_version=”4.21.2″ _dynamic_attributes=”content” _module_preset=”default” text_font=”|||on|||||” text_font_size=”15px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” filter_opacity__hover_enabled=”on|hover” filter_opacity__hover=”70%”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9jYXRlZ29yaWVzIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJsaW5rX3RvX3Rlcm1fcGFnZSI6Im9uIiwic2VwYXJhdG9yIjoiIHwgIiwiY2F0ZWdvcnlfdHlwZSI6ImNhdGVnb3J5In19@[\/et_pb_text][et_pb_text admin_label=”Title (Dynamic)” _builder_version=”4.23″ _dynamic_attributes=”content” _module_preset=”default” text_font=”|700|||||||” text_text_color=”#12AD2B” text_font_size=”44px” text_line_height=”1.2em” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.2″ _module_preset=”default” background_color=”#28343C” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Back Button” module_class=”back-button” _builder_version=”4.21.2″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

News<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.2″ _module_preset=”default” background_color=”#EFF0F1″ global_colors_info=”{}”][et_pb_row _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\"dtech<\/p>\n

What makes D-Tech different? D-Tech sets the industry standard for data management because it gives users the power to easily review, analyze and report on key data. It\u2019s an intelligent, relational system that lets you use your data in a number of ways for smart power management.<\/p>\n

Trending:<\/strong>\u00a0Map out equipment repairs from the smallest parts to entire UPS units. This feature allows for long-term forecasting and better budget use.<\/p>\n

Service checks:<\/strong>\u00a0Check on service technician reports, preventative maintenance visits, quotes for service and root cause analysis from field engineers.<\/p>\n

Reporting:<\/strong>\u00a0D-Tech lets you filter reports to get you what you need quickly and easily. Many of our customers have hundreds of sites, and wading through reports is extremely time consuming. D-Tech lets you filter, summarize and get a snapshot in seconds.<\/p>\n

Search:<\/strong>\u00a0Use the search function to get an update on the most specific piece of equipment or entire sites.<\/p>\n

Take it on the go!<\/strong>\u00a0Take your critical data with you with the D-Tech phone App.<\/p>\n

Recent improvements:<\/strong>\u00a0We\u2019ve added a new page called\u00a0Contractor Equipment List<\/em>\u00a0which lists all the equipment\/jobs serviced by contractors and allows you to see the service report immediately. We\u2019ve also updated the proactive replacement section. You can now forecast equipment replacement up to 10 years in advance.<\/p>\n

DC Group itself runs on D-Tech. From billing to Account Management to field technicians, from the warehouse to the customers, D-Tech allows for faster operations, flawless accuracy and immediate access to key data. It\u2019s the key to our unbeatable 100% service completion rate! Take D-Tech for a test drive with the D-Tech demo at the bottom of\u00a0this page<\/a>.<\/p>\n

Remote, real-time monitoring is on the way!<\/h6>\n

Our team of innovators never stops working on ways for you to manage power more efficiently. Toward the end of 2013 we\u2019ll be rolling out remote monitoring, which will allow for real-time monitoring of all equipment and 24\/7 data access. Stay tuned for updates.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”50px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_nav prev_text=”Prev” next_text=”Next” _builder_version=”4.22.2″ _module_preset=”default” title_font=”||||||||” title_text_color=”#12AD2B” title_font_size=”20px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” title_text_color_last_edited=”off|desktop” global_colors_info=”{}” title_text_color__hover_enabled=”on|hover” title_text_color__hover=”rgba(18,173,43,0.7)”][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Dive deeper into the advanced technology of D-Tech intelligent detection and its impact on improving power performance. Discover how it enhances efficiency and reliability.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

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News<\/a><\/p>

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.21.2\" _module_preset=\"default\" background_color=\"#EFF0F1\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.21.2\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p>

At DC Group we\u2019re known for our speedy response times across the U.S. and Canada. Here\u2019s how we do it!<\/p>

First, our field service engineers (FSEs) are full employees, not contractors, and we have hired for a very high level of expertise in our FSE staff\u2014we have more OEM and military experience in our fleet of field service engineers than any other independent service provider. Being employees means that our FSEs have full support and ongoing training at our state-of-the-art training facility. It also means they\u2019re accountable to a boss.<\/p>

We have FSEs in almost every major city, which has cut our average response time in major metro areas to a half hour (our average response time overall holds steady at 2.35 hours). Along with our FSEs, we have strategically located parts hubs. Having the correct parts on hand is crucial to resolving issues quickly, so we keep those parts hubs supplied with OEM-discontinued and rare components as well as the most commonly used and in-demand parts. Additionally, we have two main warehouse locations that manage critical power components inventory and keep everyone stocked up.<\/p>

This map shows the location and number of FSEs in green, parts hubs in orange and our main warehouses in blue.<\/p>

\"\"<\/p>

Batteries are involved in a high percentage of critical power events, and we are relentless about keeping all the most commonly used batteries in stock, including Enersys and CSB.<\/p>

Have any questions about our response time, parts inventory system or FSE staff? Please get in touch<\/a>! We\u2019re always happy to talk about how we can bring you the best critical power maintenance service available.<\/p>

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.21.2\" _module_preset=\"default\" custom_margin=\"0px||0px||false|false\" custom_padding=\"0px||0px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" custom_padding=\"50px||0px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.21.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_post_nav prev_text=\"Prev\" next_text=\"Next\" _builder_version=\"4.21.2\" _module_preset=\"default\" title_font=\"||||||||\" title_text_color=\"#12AD2B\" title_font_size=\"20px\" custom_margin=\"||0px||false|false\" custom_padding=\"||0px||false|false\" title_text_color_last_edited=\"off|desktop\" global_colors_info=\"{}\" title_text_color__hover_enabled=\"on|hover\" title_text_color__hover=\"rgba(18,173,43,0.7)\"][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-3073","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nA Closer Look at D-Tech: Intelligent Detection, Improved Power Performance - DC Group<\/title>\n<meta name=\"description\" content=\"Dive deeper into the advanced technology of D-Tech intelligent detection and its impact on improving power performance. 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