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From day one, DC Group has been dedicated to one mission: ensuring the seamless operation of critical UPS systems for our valued customers across the globe. Think of us as your specialized team for keeping things running smoothly \u2013 and the trusted resource you turn to in moments of a UPS crisis.<\/p>\n
Here\u2019s the pitch: our unwavering commitment to service comes with tangible benefits. Being a service-focused company, we can pass on substantial savings of over 25% directly to you. Today, we’ve set the industry standard for delivering streamlined, cost-effective solutions. That begins with a 2.35-hour average on-site response time throughout the U.S. and Canada, along with a remarkable 100% job completion rate and 95% customer renewal rate. This unique approach not only allows us to do more but also fuels a culture of innovation.<\/p>\n
Our PowerTools Suite\u2122 is a big part of the equation. More than just software; it’s a strategic toolset. Imagine streamlining your workflow, boosting the efficiency of your critical UPS equipment, and gaining access to top-tier service \u2013 all through this comprehensive suite.<\/p>\n
Our equation for success includes bold innovation, lightning-quick on-site service, and a remarkable 100% job completion rate. This combination has positioned us as the leading independent critical power service provider in North America.<\/p>\n
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Our home base is in Minneapolis, Minnesota, with an additional presence in Toronto, Canada. And our achievements? They’re solid.<\/p>\n
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We’ve earned our spot on the Inc. 500|5000 list not once, but eight times. That’s a testament to our sustained growth. We’ve also secured a place in Inc.’s top 100 Minnesota Companies and top 100 Minneapolis Metro Area Companies. Our commitment to job growth in the US was recognized with Inc.’s special “Hire Power Award” in 2012. Locally, the Minneapolis Chamber of Commerce acknowledged us with the Best in Business award.<\/p>\n